18 - 19 September, 2018

Media Center

Download the Delegate Information Pack

The Delegate Information Pack gives you detail and insight into the learning and networking opportunities available at the Exchange. Allowing you to visualise how you and your company can benefit from attending the event, benchmarking with senior attendees and, perhaps most importantly, discover ...

Featured Download

The GBS Referendum

Many organisations are currently having an internal referendum; should they move their Shared Service Centre to more of a Global Business Service (GBS) model? Whether you’re opting in, or opting out, always remember that the grass isn’t greener on the other side for everybody. ...

The Multi-Billion Dollar Question: Can RPA Be Your Star Player?

Should you invest in Robotics Process Automation (RPA) to turn your Shared Service Centre into a championship winning one?78% of attendees at the SSOW have said that RPA is a major chunk of the transfer budget within their organisations within the next 6-12 months.

Finance Shared Services & GBS Exchange: Top Investment Priorities in 2016

Ahead of the Finance Shared Services & GBS Exchange, attendees were asked what their top business challenges are and which tools and solutions they plan to invest in, over the next 6 - 18 months to improve their strategies for the transformation of finance processes and operations in their or ...

Finance Director 2016 Post Event Report

Take a look at some of the themes and sessions that took place at the 2016 Finance Director Exchange  by downloading the Post Event Report which covers:Key attendance stats so you can see just who participatedWhat our delegates top projects were in 2016

Designing & Running Shared Service Centres

Effectively Dealing with Company Restructuring Initiatives and Preparing Your Shared Service Operations for Any Eventuality

Peter Villanyi, Managing Director, former Avis Budget Group EMEA Business Support Centre talks about how the shared services operation can be affected during M&A and other restructuring activities. He provides his views on how the shared service centre operation can be better prepared for changes as ...

Global Business Services

Talking Global Business Services and Transformation with Deutsche Post DHL

The Shared Services Exchange caught up with Kimberlee Harrison, SVP, Global HR GBS, Finance at Deutsche Post DHL to discuss the Deutsche Post DHL Global Business Services journey. At Deutsche Post DHL there are now more than 11,000 employees in GBS. The organisation covers a wide range of ...


Complexity and the Finance Transformation Journey

A complete survey about Finance Transformation, main challenges and what to expect in the near future.

Additional Content Download

How Insourcing Can Support Your Growth With Strategy: Using Your Data To Take A Soft Transformation Approach

Natalia Vai, Deputy Head of Business Transformation, UniCredit presents the new strategic plan recently presented from top management to the financial community in this great great video from the Finance Shared Services Exchange 2014. This gives a concrete demonstration of a cost management strat ...

Get into the Mind of a Finance Shared Services Expert – What Does the Future Hold?

Download this exclusive eBook to learn what TomTom’s VP Finance, Financial Shared Service Centre; SingTel’s Associate Director, Centre of Operational Excellence; Hitachi Data Systems, SSC Director EMEA & US, and many more have identified as the next big thing in shared services and outsourcin ...

Driving Value from Shared Services: Transformation vs Continuous Improvement

Download this eBook to hear from Robert Jackson, Head of Projects, BT Group Finance Shared Service Centre and Helen Barratt, Director of UK Shared Services, National Grid and decide for yourself whether transformation or continuous improvement will work for you!