19 - 20 September, 2017
Steigenberger Airport Hotel, Amsterdam, Russian Federation

Media Center


The GBS Referendum

Many organisations are currently having an internal referendum; should they move their Shared Service Centre to more of a Global Business Service (GBS) model?

Whether you’re opting in, or opting out, always remember that the grass isn’t greener on the other side for everybody.

Whilst the GBS model may be the key ingredient for your finance function to move up the value chain in the wider business, it may also spark challenges associated with talent management, establishing an aligned global culture, and data ownership.

The Multi-Billion Dollar Question: Can RPA Be Your Star Player?

Should you invest in Robotics Process Automation (RPA) to turn your Shared Service Centre into a championship winning one?
78% of attendees at the SSOW have said that RPA is a major chunk of the transfer budget within their organisations within the next 6-12 months.
Download The Multi-Billion Dollar Question: Can RPA Be Your Star Player? today for #7 insights into the advatages RPA can bring and to see who is currently scouting RPA for their organisation.

Finance Shared Services & GBS Exchange: Top Investment Priorities in 2016

Ahead of the Finance Shared Services & GBS Exchange, attendees were asked what their top business challenges are and which tools and solutions they plan to invest in, over the next 6 - 18 months to improve their strategies for the transformation of finance processes and operations in their organisations.

Finance Director 2016 Post Event Report

Take a look at some of the themes and sessions that took place at the 2016 Finance Director Exchange  by downloading the Post Event Report which covers:

  • Key attendance stats so you can see just who participated
  • What our delegates top projects were in 2016
  • Exclusive insights into the delegates' top areas of investment for 2017 and beyond
  • What they learned and what they said about Europe’s most prestigious gathering of senior patent leaders.


How Insourcing Can Support Your Growth With Strategy: Using Your Data To Take A Soft Transformation Approach

Natalia Vai, Deputy Head of Business Transformation, UniCredit presents the new strategic plan recently presented from top management to the financial community in this great great video from the Finance Shared Services Exchange 2014. This gives a concrete demonstration of a cost management strategy based on some transformation project delivered to sustain the stability and growth during the crisis period.


Get into the Mind of a Finance Shared Services Expert – What Does the Future Hold?

Download this exclusive eBook to learn what TomTom’s VP Finance, Financial Shared Service Centre; SingTel’s Associate Director, Centre of Operational Excellence; Hitachi Data Systems, SSC Director EMEA & US, and many more have identified as the next big thing in shared services and outsourcing world!

Driving Value from Shared Services: Transformation vs Continuous Improvement

Download this eBook to hear from Robert Jackson, Head of Projects, BT Group Finance Shared Service Centre and Helen Barratt, Director of UK Shared Services, National Grid and decide for yourself whether transformation or continuous improvement will work for you!


Effectively Dealing with Company Restructuring Initiatives and Preparing Your Shared Service Operations for Any Eventuality

Peter Villanyi, Managing Director, former Avis Budget Group EMEA Business Support Centre talks about how the shared services operation can be affected during M&A and other restructuring activities. He provides his views on how the shared service centre operation can be better prepared for changes as well opportunities it can provide to the overall business.


Talking Global Business Services and Transformation with Deutsche Post DHL

The Shared Services Exchange caught up with Kimberlee Harrison, SVP, Global HR GBS, Finance at Deutsche Post DHL to discuss the Deutsche Post DHL Global Business Services journey.

At Deutsche Post DHL there are now more than 11,000 employees in GBS. The organisation covers a wide range of functions, including legal, finance, HR, insurance and risk, procurement, claims management, real estate and more. Listen to this interview to understand why they set up the GBS structure, the key challenges they faced along the way and how they have overcome these.


Complexity and the Finance Transformation Journey

A complete survey about Finance Transformation, main challenges and what to expect in the near future.